Fynd Privacy Policy

This policy describes what Fynd actually does with your information - not what a template says it might.

Last Updated: August 2026

1. Who We Are

Fynd is a campus discovery and social app for verified students. It helps you find places around your school, share recommendations, post events, and see what other students at your campus are talking about.

Fynd is currently an independent student software project. It is not operated by a registered company, it charges nothing, and it makes no money.

Questions about this policy: [email protected]

2. Information We Collect

2.1 Information you give us

Account details - your name, email address, and password (stored only as a cryptographic hash, never in readable form). If you sign in with Google or Apple, we receive your name and email from them and never see your password.
Your content - posts, replies, events, photos, secrets, saved places, trips and itineraries you create.
Preferences - the vibes, interests and travel preferences you select.
Your school - if you verify as a student, we store which school you are enrolled at.
Support messages - anything you send us through Support & Feedback.

2.2 Information collected automatically

Location - only while the app is open, and only if you grant permission. See section 5.
Usage data - which screens you open and which features you use, stored in our own database. We do not use Google Analytics, Firebase Analytics, or any advertising SDK.
Diagnostics - crash reports and error traces, so we can fix what breaks.
Device tokens - if you enable notifications, a push token for your device.

3. How We Use Your Information

Show you places, events and posts relevant to where you are and which school you attend
Personalise recommendations based on your vibes and saved places
Operate campus communities and confirm student enrolment
Send notifications you have opted into
Detect abuse, enforce our Terms, and respond to reports
Find and fix crashes and performance problems

We do not sell your personal information. We do not share it for cross-context behavioural advertising. We do not run ads.

4. Student Verification

Verifying as a student is required to access campus features. Verification is handled by VerifyPass, a third-party service, which confirms your enrolment status. We receive the result of that check and your school - not the underlying documents you may provide to them.

Verification confirms enrolment only. It is not a background check, an identity check, or a safety guarantee about any other user. Please read the safety guidance in our Terms of Use before meeting anyone.

5. Location

This is the part most apps are vague about, so to be specific:

Fynd reads your location only while the app is open. There is no background location tracking.
We use it to sort places by distance and show what is near you.
When you confirm you visited a place, we store the result of that check - not a history of where you have been. We do not build a location trail.
You can deny or revoke location permission at any time in your device settings. The app still works; results are simply less relevant.

6. Who Processes Your Data

Fynd relies on the following providers. Each receives only what it needs to do its job.

Provider	Purpose
Supabase	Database, accounts, authentication, file storage
Cloudflare	Website hosting and API layer
HERE	Place and location data
Google	Sign-in, and photos for some places
Apple	Sign-in, and push notification delivery
OpenAI	Generating place descriptions
VerifyPass	Student enrolment verification
Sentry	Crash and error reporting
Expo	App delivery and push notification routing
Resend	Transactional email
OpenStreetMap	Map tiles and place lookup
Open-Meteo	Weather
Unsplash / Pexels	Stock photos used when a place has no real photo
Hipolabs	University name lookup

We may also disclose information where we are legally required to, or where it is necessary to protect someone's safety.

7. Automated and AI-Generated Content

Some place descriptions in Fynd are generated by AI. They can be inaccurate or out of date and are not professional advice. Recommendations are ranked automatically based on your preferences and location. Automated moderation reviews content before it appears; it is imperfect in both directions, and you can report anything it misses.

8. Data Retention

Account data - kept while your account is active.
Usage events and notifications - periodically cleared as part of routine maintenance.
Crash reports - retained by Sentry according to their standard retention period.
Backups - our database provider retains backups for a limited period, so deleted data may persist briefly in backups before rotating out.

9. Account Deletion - Please Read

You can delete your account at any time from Profile → Account & Settings → Delete Account. Deletion cannot be undone.

What is deleted: your profile, name, email, avatar, saved places, trips, itineraries, preferences, notifications and push tokens.

What is not deleted: posts, events, replies and secrets you shared with a campus community are kept, with your name removed, so that conversations other students took part in do not vanish. If you want that content gone, delete it yourself before deleting your account - you can delete anything you created. We are telling you this plainly because it is a real limit on a right you would reasonably expect to be absolute.

10. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information, and to appeal a decision we make about such a request. To exercise any of these, contact [email protected].

Data export is currently handled manually - email us and we will assemble your data. We would rather say that honestly than advertise a self-service button that does not exist.

11. Children's Privacy

Fynd is intended for users aged 17 and over. It is built around user-generated content and helping students meet in person, which is not appropriate for younger users. We do not knowingly collect information from anyone under 17. If you believe a child has created an account, contact us and we will remove it.

12. Security

All traffic is encrypted in transit using TLS.
Data is encrypted at rest by our infrastructure providers.
Database access is enforced row-by-row, so users can only read what they are permitted to.
Passwords and verification codes are stored hashed, never in readable form.
Sensitive operations are enforced on the server, not trusted from the app.

We do not claim certifications we do not hold. No system is perfectly secure, and we cannot guarantee absolute security.

13. International Users

Fynd is operated from the United States, and your information is processed there. If you use Fynd from outside the US, you are transferring your information to the US, where privacy laws may differ from those in your country.

14. Changes to This Policy

We may update this policy as the app changes. Material changes will be announced in the app. The "Last Updated" date above always reflects the current version.

15. Contact

Questions, requests, or concerns: [email protected]